酒店英语:接待团队入住酒店,核对停留时间和人数
酒店前台接待了团队预订入住的客人,跟客人核对入住时间表和入住人数及退房时间,请看下面的酒店英语情景对话。
R:
Good morning.Who is the Tour Leader,please?
早上好,请问谁是领队?
G:
It's me.
我
R:
How do you do?My name is Lily.Welcome to our hotel.I'd like to reconfirm the schedule for the period of your stay.
你好,我叫莉莉。欢迎来我们旅馆。我想确认一下您的入住安排计划表。
G:
I see.
我知道了
R:
Is there any change in the number of your group?
有没有在你的人数发生变化?
G:
No
没有
R:
Very good,sir.Your check-out time is at 9:00 tomorrow morning.Has there been any change in your schedule?
非常好,先生。您的退房时间是明天九点,有没有在你的日程安排明天上午9:00变更?
G:
Yes.We'd like to change to 9:30.
是的。我想改到九点半
R:
9:30.Certainly,sir.We will arrange a morning call at 8:00 a.m.Will that be fine?
9:30.当然,我们将安排早上八点的呼叫,你看可以吗?
G:
That's OK.Thank you.
好的,谢谢
R:
Could you place your bags in front of your room doors by 9:00 a.m.?The bellman will pick them up.Will there be anything else?
请问您能在早上九点钟将您的行李房门前吗?行李员会过来取,是否还有其他的需要吗?
G:
No,that's all.
不,就这些
R:
If there's any change, could you tell the Front desk,please?
如果有需要的话请您告诉前台,好吗?
G:
Sure.Thank you
好的,谢谢
R:
Thank you.Enjoy your stay.
谢谢,希望您在这儿过的愉快。